Terms & conditions
Last updated:
Nature of the service
Al-Dirsan is a maintenance services brand in Riyadh. The Al-Dirsan team takes requests and books visits; the work is carried out by technicians and contractors contracted by Al-Dirsan.
Prices
Prices published on the site are indicative only and are not a binding offer. The final price and scope are agreed with the customer before work begins.
Payment
Payment method and timing are agreed with the customer before work starts.
Disclaimer
Information on this site is for general guidance only. Al-Dirsan makes no warranties or undertakings about the results of any work, timing or response times. Any warranty on work, if offered, is between the customer and the contractor performing the work, as agreed in writing. The exception is Al-Dirsan's free follow-up visit described in the refund and feedback policy.
Appointments
- Appointments depend on our team's schedule and may change.
- Please let us know in advance if you need to cancel or reschedule.
Customer responsibilities
- Provide accurate information about the location and problem.
- Provide safe access to the work area.
- Follow the technician's instructions (e.g. ventilation after spraying).
Limitation of liability
Al-Dirsan is not liable for work performed by contractors, to the extent permitted by applicable law.
Governing law
These terms are governed by the laws of the Kingdom of Saudi Arabia.