Privacy policy
Last updated:
Introduction
We respect your privacy and protect your personal data in line with Saudi Arabia's Personal Data Protection Law (PDPL) and its implementing regulations.
Data we collect
- Name and mobile number when you contact us.
- Location/district, problem description and photos you choose to send.
- Anonymous technical usage data via analytics tools.
How we use it
- To contact you about your request.
- To share only what's needed with the contractor assigned to your request.
- To follow up on service quality.
- To improve the website.
Sharing
We never sell your data. We share it only with the contractor handling your request and with technical service providers to the extent needed to run the site.
Retention
We keep request data as long as needed to provide the service and meet legal obligations, then delete or anonymise it.
Your rights
- Access your data.
- Correct your data.
- Request deletion where no legal retention need exists.
- Withdraw marketing consent at any time.
Cookies
We use analytics tools such as Google Analytics. You can disable cookies in your browser settings.
Contact
For privacy questions or to exercise your rights, email info@aldirsan.com.