Frequently asked questions

It depends on the service and the size of the property. We give you an estimate when arranging the request.

Specialist technicians working with Al-Dirsan in Riyadh, and our team stays your point of contact on WhatsApp.

Payment method and timing are agreed with you before work starts.

No, they are indicative. The final price depends on the scope and is shown to you before work starts.

Riyadh, with a focus on the northern districts.

Send a WhatsApp message with your location, the service and a photo if possible, or use the form on the contact page.

Yes — restaurants, hotels, warehouses, factories and offices, including scheduled visits.

Tell us on WhatsApp within 30 days of the work, with photos if possible, and we arrange a free follow-up visit to inspect it. If more work is needed, we explain its price and scope before starting.

Detection starts at SAR 350 for an apartment and SAR 650 for a villa, depending on size and number of tanks. Repairs are priced separately once the leak is located and only go ahead with your approval.

Yes. Detection itself is done entirely with equipment. The repair may then need a small opening at the leak point only — usually one or two tiles.

Apartments usually take one to two hours; villas two to four hours depending on floors, tanks and network complexity.

If the pressure test and meter reading show no leak, only the detection fee applies, and the technician explains other possible causes of a high bill.

A specialist leak-detection technician working with Al-Dirsan in Riyadh, and our team stays your point of contact on WhatsApp before and after the visit.

Payment method and timing are agreed with you before work starts.

Tell the technician in advance and ask about the products used and the ventilation time needed. In kitchens and children's rooms, gel and baits are usually used instead of spraying.

It depends on the pest and infestation level. A temporary increase in sightings right after treatment is normal as pests leave their hiding places.

About an hour for a roof tank and two to four hours for a ground tank, depending on capacity and sediment.

Only during the cleaning. Store some water for essentials; supply returns as soon as the tank is refilled.

Usually products intended for drinking-water tanks, followed by rinsing before refilling. Ask the technician about the product and concentration.

Thermal insulation keeps roof-tank water less hot in summer, shields plastic tanks from the sun and reduces algae growth. Waterproofing seals ground-tank cracks, cutting water loss, keeping damp and dirt out and protecting the concrete.

It depends on the tank: epoxy, cementitious membranes or polyurea. Ask for the product name, its specification and the manufacturer's curing time before refilling.

Usually two to four days including cleaning, drying, application and curing.

Usually not — work is scheduled at night or during closing hours and takes three to eight hours depending on system size.

Inspections cover many items beyond hood cleanliness, such as suppression systems. Check the current requirements with the relevant authorities.

Odours near the kitchen, slow sinks, overflowing manholes and pests around drains.

It's removed by tanker, away from the sewer. Ask the technician about the disposal site.